Product patterns, assembled from the primitive system.

Thanks for making time today, Marcus. Priya's on with us so we can walk through usage since the March rollout and look at what Q3 should focus on.

Appreciate it. Quick heads up — our ops director is in the back half of the call, so if we can land the renewal terms by the 35-minute mark that would help.

Got it. I'll pull the renewal worksheet up now. Before that — weekly active seats are up to 184 from 112 at kickoff, which puts you 9% over the stretch target.

That tracks with what the warehouse team is reporting. The bit that's still rough is the export to NetSuite — we're getting partial rows about twice a week.

Noted — I'll get that in front of integrations today. Is it always the same shipment type, or random?

Mostly LTL freight. Our ops lead has a sample export we can share after the call.

Perfect, we'll attach that to the ticket. Switching to wins — your dispatch team adopted the new routing copilot the week it shipped, and median handle time is down 22%.

Yeah, that one's been the headline internally. Leadership has been asking whether the same copilot pattern can extend to our claims workflow.

It can — claims is on the Q3 roadmap, and we'd love Northwind as a design partner. I'll send a one-pager so your ops lead can react before our next sync.